Monday, April 29, 2013

Managing Conflict in Your Office

This Wednesday: Simple Strategies for Managing Conflict in the Workplace
 

This Wednesday: Simple Strategies for
Managing Conflict in the Workplace

Turn conflict from stress into innovative problem solving and more productive teams.

Unresolved conflict in the workplace can be stressful and counterproductive.

Our automatic responses to conflict are deeply imbedded in who we are and are formed as a result of individual factors (personality, temperament) and environmental factors, (upbringing, social circle, culture).

Your ability to recognize and effectively use each of the conflict response styles can deepen your understanding of people and allow you to have a tremendous impact in your organization.

Join us Wednesday as we explore the five common responses to conflict and help you identify your own unique response.

You'll learn simple strategies for managing conflict to decrease your stress and enable you to effectively use conflict as an organizational asset.

Register today to guarantee your spot »
 


Part 1: Wednesday, May 1
Part 2: Wednesday, May 8
Time: 1:30pm ET / 10:30am PT
Length: 1 Hour
Register today to save $50!


Register Now
 
In session one, participants will:
  • Gain an understanding of the common conflict styles people use
  • Learn how to identify their own preferred conflict style, as well as recognize other's styles in a conflict situation
  • Discover the healthy (and not so healthy) ways people handle conflict
  • Identify strategies for the appropriate use of each of each conflict style
In session two, participants will:
  • Learn a simple process that helps them effectively navigate conflict situations
  • Strategies to insure that people feel heard and that all parties are respected throughout the process
  • Identify common emotions encountered during conflict and learn tips to manage emotions effectively to prevent situations from escalating
  • Understand how healthy conflict is vital to organizational success and how they can bring extraordinary value by becoming experts in managing conflict
Learn more and reserve your spot today »

Have questions or need help?
Send an email to webcasts@insurancejournal.com
or call Barbara at 800-897-9965 x166.

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Turning conflict into enhanced working relationships, more productive teams and creative problem solving


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Length: 1 hour each

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